jilibajee | Privacy Policy and Data Protection

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Introduction

This Privacy Policy ("Policy") is issued by the entity operating the jilibajee platform. When you use jilibajee's website or mobile app, you consent to the processing of your information in the manner described in this Policy.

Jilibajee believes that privacy is a fundamental right. We collect only as much information as necessary and use that information solely for the purpose for which it was collected. This policy is prepared in accordance with applicable data protection laws in Bangladesh and international standards.

In Simple Terms: We keep your information safe, do not sell it to anyone, and use it only to provide services.

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What information we collect

Jilibajee collects the following types of information. Each type of information has a specific purpose, which is explained in this policy.

Types of Information	Example	Reason for Collection
Identity Information	Name, date of birth, national ID number	Account verification and age confirmation
Contact Information	Email, mobile number	Account security & communication
Financial information	Mobile banking account, bank information	Deposit and withdrawal processing
Technical Information	IP address, device information, browser type	Security and Fraud Prevention
Usage Information	Game history, betting patterns, login times	Service Improvement and Responsible Gaming

Minimum Information Policy: jilibajee collects only necessary information. No unnecessary personal information is requested.

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Use of Information

Jilibajee uses the collected information for the purposes listed below. Information is not used for any other purpose without your consent.

Account management: To create, verify, and manage your account.
Transaction Processing: To complete deposits, withdrawals, and other financial transactions.
Customer service: To resolve your questions or issues.
Security Assurance: To detect and prevent fraud, hacking, and other security threats.
Service Improvement: To analyze and improve platform functionality.
Legal obligations: To comply with applicable laws, regulations, and regulatory authority directives.
Responsible Gaming: To identify and assist with problematic patterns by monitoring gaming behavior.

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When information is shared

Jilibajee does not generally share your information with anyone. However, limited information may be shared under the specific circumstances listed below.

Payment Processors: Necessary information is shared with trusted payment processors to complete financial transactions. They also adhere to the same privacy policy standards.

Law enforcement agencies: Information may be provided under a court order or lawful request from law enforcement agencies. In such cases, only the requested information is provided.

Important: jilibajee never sells or rents your information to advertisers or marketing organizations.

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Security Measures

Jilibajee uses industry-leading technology to protect your information. Our security framework is built with multiple layers.

Technical Security

256-bit SSL/TLS Encryption
Two-Factor Authentication (2FA)
Real-Time Firewall Protection
Automated Suspicious Activity Detection

Organizational Security

Regular staff training
Minimum Data Access Policy
Regular Third-Party Security Audits
Rapid response plan for data breaches

Your role: Use a strong password and never share your account information with anyone. If you notice suspicious login activity or behavior, report it to us immediately.

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Cookie policy

Cookies are used on the jilibajee website and app. Cookies are small data files stored on your device that enhance website functionality.

Cookie controls: You can delete cookies or block new cookies at any time from your browser settings. However, disabling essential cookies may prevent some features from working.

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Your rights

If you have an account with jilibajee, you have the following rights over your own information. Contact our support team to exercise these rights.

Right to know: You can request to know what information we hold about you.
Right to Correction: You may request correction of incorrect or outdated information.
Right to Deletion: You can request deletion of your information beyond legal obligations.
Right to Restrict Processing: You may request to temporarily suspend the processing of your information under certain circumstances.
Right to data portability: You can request to export your information in a common format.
Right to object: You may object to the processing of certain types of information.

Response Time: jilibajee will respond within 30 business days of receiving your request. Complex matters may take longer, but you will be notified in advance.

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Protection of Minors' Information

Jilibajee's services are only for those aged 18 or older. We do not knowingly collect any information from minors.

If we become aware that a minor's information has been collected by mistake, that information will be deleted immediately and the associated account will be closed. If a parent or legal guardian believes their child's information has been collected, please contact our support team.

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Data Retention Period

Jilibajee does not retain information longer than necessary. However, certain information must be kept for a specified period for legal and regulatory reasons.

Active Accounts: Information is retained as long as the account remains active.
Closed Accounts: After account closure, certain information is generally retained for up to 5 years for legal purposes.
Financial records: Transaction records are kept for a specified period in accordance with legal obligations.
Technical Logs: Security logs are typically deleted after 90 days.

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Changes to privacy policy

Jilibajee may update this privacy policy as needed. You will be notified via registered email or app notification before any significant changes are made.

Continued use of the platform after changes will be considered acceptance of the new policy. The date of the last update will always be visible at the top of this page.

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