jilibajee Terms and Conditions — Complete Guide to Platform Usage

These terms and conditions ("Terms") apply to the use of the jilibajee platform and its services. By using the jilibajee website, mobile app, or any service, you are deemed to have read, understood, and agreed to accept these Terms.

Read these terms carefully before registering at jilibajee or starting to use the service. If you do not agree with any term, please refrain from using the platform. Contact our support team with any questions.

Opening an account at jilibajee requires providing accurate and truthful information. Accounts created with false or incorrect information may be cancelled at any time.

• Provide your correct name, date of birth, and contact information.
• Only one account is permitted per person.
• Keep your account password secure and do not share it with anyone.
• To change account information, contact support and verify with identification documents.
• Opening an account in someone else's name or with a fake identity is strictly prohibited.
• If multiple accounts belonging to the same person are found, all accounts will be closed.

To use jilibajee services, the following eligibility conditions must be met. It is each user's responsibility to comply with these conditions.

• Age: You must be at least 18 years old. National ID card or passport may be requested during account verification.
• Legal capacity: You must be legally capable of entering into a contract.
• Playing for yourself: You may only play on your own account with your own funds.
• Excluding jilibajee employees: jilibajee employees and their immediate family members cannot open accounts.

Deposit and withdrawal rules at jilibajee are transparent and fair. We ensure every transaction is secure and processed in a timely manner.

Deposit rules: Deposits can be made via supported payment methods. Deposits are usually instant. jilibajee charges no deposit fees.

Withdrawal rules: To withdraw, the account must be fully verified. Withdrawals are typically processed within 24–72 hours. Withdrawal method must match the deposit method.

• KYC verification must be completed before withdrawal.
• Transactions via mobile banking, online banking, and e-wallets are supported.
• To withdraw bonus funds, you must meet the wagering requirements.
• Withdrawals to third-party accounts are not allowed.

Jilibajee offers various types of bonuses and promotions — welcome bonus, reload bonus, free spins, and cashback. Each bonus has specific terms.

Wagering requirement: To withdraw after claiming a bonus, you must place bets amounting to a specified amount. This amount is stated separately for each offer.

• A bonus may be claimed only once, unless otherwise stated.
• Each bonus has a specific validity period. Unused bonuses expire after this period.
• Some games may be excluded from bonus usage. Check the offer terms.
• Using multiple accounts to claim bonus benefits is fraud and strictly prohibited.
• jilibajee reserves the right to cancel bonuses if suspicious bonus usage is detected.

All jilibajee games are operated using internationally certified RNG (Random Number Generator) technology, ensuring completely fair and unbiased results.

If a game remains incomplete due to technical errors such as server issues or network disconnection, jilibajee will review the game record and make a decision. In such cases, jilibajee's decision is final.

• All game outcomes are determined by certified RNG.
• Winnings are credited to the account immediately.
• If a game is cancelled due to internet issues, bet amounts are typically refunded.
• Winnings obtained due to software errors or technical mistakes may be cancelled.

The following activities are strictly prohibited for the security of jilibajee and protection of other users. Violating these rules will result in permanent account closure.

• Creating multiple accounts to claim bonus benefits.
• Any form of fraud, hacking, or software manipulation.
• Money laundering or depositing funds from illegal sources.
• Attempting to gain unauthorized access to another user's account.
• Interfering with or exploiting vulnerabilities in the platform's security system.
• Threatening, harassing, or engaging in offensive behavior toward other users.

Jilibajee takes your personal information seriously. Information provided during account registration is used only for service delivery and legal compliance.

Your information is not sold to any third party. However, information may need to be shared due to legal obligations or government directives. For details, see our Privacy Policy Read more.

• All data is secured with SSL 256-bit encryption.
• Your information is not given to third parties for marketing purposes.
• You can request to update or delete your information at any time.

You can close your account at any time. Contact support and once identity is verified, the account will be closed and remaining balance refunded.

Jilibajee may suspend or close accounts for the following reasons. These decisions are made after proper investigation.

• If breach of terms or fraudulent activity is proven.
• If identified as a minor, the account will be closed.
• At the direction of law enforcement agencies.
• Before account closure, legitimate balances may be withdrawn, unless terms have been violated.

Jilibajee believes gaming is for entertainment, never as a means of earning money. We care about the mental and financial well-being of our users.

If you feel gaming is negatively affecting your life, use jilibajee's responsible gaming tools. These include deposit limits, session limits, and self-exclusion features.

Jilibajee may update or change these terms and conditions at any time. In case of major changes, users will be notified in advance via registered email or through the app.

Continuing to use the platform after changes means you agree to the new terms. The date of the latest update will always be shown at the top of this page.