Our promise

jilibajee Responsible gaming — our commitment to safe and healthy gaming

Gaming is for entertainment. Never for stress relief or addiction. jilibajee wants every player to play happily and healthily.

Our commitment: jilibajee stands with you at every step to ensure responsible gaming.

Deposit limit settings

Decide how much you'll deposit daily, weekly, or monthly. Once you hit the limit, you can't add more.

Session Time Limit

Decide in advance how many hours you'll play. When time is up, jilibajee will remind you.

Cooling-off period

Take a Temporary Break — You can self-exclude your account for 24 hours to 6 weeks.

Self-Exclusion

If you feel you need a long break from gaming, you can close your account for 6 months to 5 years.

Expense Tracking

You can view your gaming history and spending details anytime. Transparency assured.

24/7 Support

Our Bengali support team is available 24/7 for any questions about responsible gaming.

Responsible Gaming is

Responsible gaming means viewing gaming as entertainment—not as a way to earn money. At jilibajee, every player should aim to have fun. Playing within your means, balancing wins and losses, and respecting time limits—that's responsible gaming.

Jilibajee believes every player is their own best protector. But sometimes a little support helps. That's why we've created easy-to-use, free, and instantly effective tools for you.

Responsible gaming isn't about restriction. It's a conscious choice. When you know how much to play, how much time to spend, how much money to set aside—gaming truly becomes enjoyable.

Principles: When gaming is entertainment, it's joyful. When gaming is stress or compulsion, it's a warning sign.

jilibajee's Responsible gaming tools

These tools are available from your account anytime. No fees, no waiting.

Deposit limit

Set your daily, weekly, or monthly deposit limit yourself. Reducing the limit takes effect immediately. Increasing it takes effect after 24 hours.

Free Instant
Reality Check

At regular intervals, a pop-up message will show how long you've been playing and how much you've won or lost. It keeps you aware.

Free
Cooling-off

Want a break? Temporarily close your account for 1 day to 6 weeks. You won't be able to log in during this time.

Instant
Self-Exclusion

For extended breaks, close your account for 6 months to 5 years. You won't receive any marketing emails during this time.

Free
Loss Limit

Automatic game stop if you lose beyond a set amount. Set it in advance.

Free Instant
Gaming history

View your complete gaming activity, deposits, withdrawals, and betting history in detail. Transparency assured.

Free
Warning Recognize the Signs

Gaming problems don't appear overnight. Changes happen gradually. If you notice these signs in yourself or someone close to you, be alert.

Betting more to recover lost funds.
Unable to stop gaming even when you try.
Hiding gaming from family or friends.
Borrowing money or using others' money for gaming.
Neglecting work, studies, or family.
Feeling anxious or irritable when not gaming.
You're betting more each time than before.
Lying to yourself about gaming expenses.

Important: If you notice three or more of these signs in yourself, pause and reach out to our support team or activate self-exclusion.

Yourself Assess

Ask yourself the questions below. Answer honestly—it's just for you. If most answers are yes, talk to us.

  • 1

    Do you ever spend more than your budget and regret it later?

  • 2

    Is gaming affecting your daily work, sleep, or family?

  • 3

    Do you feel compelled to play to recover money you've lost?

  • 4

    Have your family or friends expressed concern about your gaming habits?

  • 5

    Can you enjoy a day without gaming?

  • 6

    Have you ever lied to yourself or others about gaming expenses?

Remember: These questions are not for judgment. They are only to make you aware. Seeking help is a sign of strength, not weakness.

Tool Usage Steps

Activating responsible gaming tools on jilibajee is simple. Log in and enable any tool with just a few clicks.

  • 1

    Log in to your account — Log in to the jilibajee website or app using your username and password.

  • 2

    Go to profile menu — Click your name in the top right corner and select the "Responsible Gaming" section.

  • 3

    Choose the tools you need — Choose Deposit Limit, Session Limit, Cooling-Off, or Self-Exclusion as needed.

  • 4

    Set amount or duration — Enter your preferred limit or time period.

  • 5

    Make sure — Click "Confirm" if everything is correct. Changes take effect immediately.

Need Help? If you encounter any issues setting up tools, contact our Live Chat. Support in Bengali is available 24/7.

Minors Security

Jilibajee's services are strictly for those 18 years or older. Keeping minors away from gaming is a shared responsibility of ours and parents.

Request to parents — use parental control software on your family devices. Talk to your children about online safety and prevent them from using jilibajee or any gaming sites.

Warning: If a minor has access to your account, notify our support team immediately. Use a strong password to protect your account security.

5+ Responsible gaming tools
24/7 Bengali support
5 Years Maximum Exclusion Period
Free All Tools Free
Frequently Questions

Self-Exclusion has a fixed duration. Your account cannot be reactivated before the period expires. Once the period ends, you can contact support to request account reactivation. However, we recommend taking additional time.

Yes, lowering your deposit limit takes effect immediately. To increase the limit, there is a 24-hour cooling period. This gives you time to reconsider your decision carefully.

Yes, your account balance remains fully secure during cooling-off or self-exclusion periods. Once the period ends or your account is reactivated, you can withdraw at any time.

jilibajee's support team can offer initial help and guidance. You can also consult mental health professionals in Bangladesh. Talk to your family doctor or mental health worker — gaming addiction is a treatable condition.

Each account holder must activate self-exclusion themselves. However, if you're concerned about a family member, contact our support team. We'll do our best to help based on the situation.

Stay safe, play happily

Join jilibajee and enjoy safe entertainment using our responsible gaming tools. Your happiness and well-being are our success.

Free tools Instantly active Bengali support 18+ Only
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